Shipping and Delivery

1. Live Workshops:

We deal in digital products and services. Our live workshops are conducted digitally, and access links will be sent to you through SMS, WhatsApp messages, or Telegram groups, depending on your preference and registration details. Please ensure that you provide accurate and up-to-date contact information during the registration process.

2. Premium Members – LMS Credentials:

For premium members, login credentials to our Learning Management System (LMS) will be sent via email. You can expect to receive your login details within 48 hours of successful payment. If you encounter any delays or issues, please contact our support team.

Support Information:

1. Contacting Support:

If you require assistance or have any queries, feel free to reach out to our support team. You can contact us via WhatsApp messaging at +91 8401356110

2. Email Support:

For email inquiries, you can reach us at [email protected]. Our team will strive to respond to your emails promptly.

3. Support Hours:

Our support team is available on weekdays from 10 am to 7 pm [ist]. Please note that inquiries received outside of these hours will be addressed during the next available support window.

We appreciate your understanding and cooperation as we strive to provide you with the best possible support during our designated hours. Thank you for choosing Simplex media for your digital education needs!